Help for displaced persons (refugees) in Kharkiv

“Hotline” for displaced persons To resolve issues related to temporary stays in Kharkiv Oblast, and to provide assistance to displaced persons, please call: Red Cross – (067) 579-42-63 Government hotline – (080) 050-73-09 The Call Center for Refugees from Donbas operates at – (080) 050-79-11 “Hotline” numbers for Kharkiv-Infocenter assistance to displaced persons from Luhansk and Donetsk oblasts:

“Hotline” for displaced persons

To resolve issues related to temporary stays in Kharkiv Oblast, and to provide assistance to displaced persons, please call:

  • Red Cross – (067) 579-42-63
  • Government hotline – (080) 050-73-09
  • The Call Center for Refugees from Donbas operates at – (080) 050-79-11

“Hotline” numbers for Kharkiv-Infocenter assistance to displaced persons from Luhansk and Donetsk oblasts:

  • +38 (093) 271-65-58 (Laif);
  • +38 (097) 713-87-97 (Kyivstar);
  • +38 (050) 933-17-35 (MTS);
  • +38 (057) 720-99-33 (landline).

Contacts for the city administration to resolve issues related to temporary stays in Kharkiv Oblast:

  • for questions about accommodation for families in Kharkiv Oblast: (057) 705-23-88;
  • for questions about temporary and permanent registration: (057) 340-93-10;
  • assistance with employment: (057) 714-96-31, 732-28-78;
  • compiling a registry of family accommodation facilities: (057) 705-26-68;
  • main office of the Pension Fund in Kharkiv: (057) 716-71-02;
  • social assistance payments: (057) 705-26-90.

To receive the necessary assistance, please call on weekdays from 9.00 to 18.00.

If you have information on how to help refugees, or have contact details for temporary accommodation points or psychological and financial assistance, please leave a comment below.

Administration of the “Kharkiv.Info” portal

In this section, we provide information about the types of assistance that temporary displaced persons can receive from government institutions and charitable organizations.